Penta 3D is committed to protecting your privacy and ensuring the responsible use of your personal data. This privacy policy explains how we collect, process, and protect your information when you visit our website https://penta3d.com, in line with applicable data protection laws, including Egypt’s Personal Data Protection Law No. 151 of 2020 (PDPL).

Use of Our Website

When you access our website, certain technical information is automatically collected from your device or browser. This may include your IP address, browser type, operating system, date and time of access, and pages visited. This data is used for website performance analysis, improving user experience, and maintaining information security.

Contact Forms and Inquiries

If you use a contact form on our website or reach out to us via email or other channels, we may collect personal data such as your name, email address, phone number, company name, and message content. We use this data to respond to your inquiries, provide customer service, and improve our communications.

Newsletter Subscriptions and Surveys

When you subscribe to receive updates, newsletters, or participate in surveys, we process your submitted data (such as your email address and preferences) to deliver relevant information and better understand our audience’s interests.

Online Services and Project Requests

If you register for any of our services, request a consultation, or submit project briefs, we may collect information such as your name, company information, and project requirements. This data is used to deliver the services you request and ensure follow-up communication.

Business Relationships and Communications

We may process business contact details of customers, suppliers, and partners for the purposes of managing professional relationships, conducting business transactions, and fulfilling contractual obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, remember user preferences, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Use of the site constitutes consent to our cookie practices unless otherwise specified.

Marketing and Social Media

We may use your data to inform you about events, products, or services relevant to your interests, based on your prior interaction with us. Our site may contain links to social media platforms or third-party event pages; any interaction with those platforms is subject to their own privacy policies.

External Websites

This website may contain links to other websites not operated by Penta 3D. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal data.

Mobile Applications

In the event we provide mobile applications, they may include their own in-app privacy notices which you should review before using the application.

Data Recipients and Transfers

We may share your personal data with third-party service providers who perform tasks on our behalf (e.g., IT support, website hosting). We do not sell or rent your personal data. In certain legal circumstances, we may be required to disclose data to governmental authorities. If your data is transferred outside Egypt, appropriate safeguards will be implemented in accordance with data protection law.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law or contractual obligations.

Your Rights

Under Egyptian and applicable data protection laws, you have the right to access your personal data, request corrections or deletion, object to or restrict processing in specific circumstances, and withdraw your consent at any time. You may exercise these rights by contacting us using the information below.

Contact Information

If you have questions about this policy or how we handle your data, you can contact our data privacy representative:

Email: marketing@penta3d.com
Phone: (+2) 0225264341 / (+2) 0225264345
Address: Ghada Tower – 11th Floor, Office 113, Corniche El-Nile, Maadi – Cairo, Egypt

Changes to This Policy

We may occasionally update this privacy policy to reflect legal, technical, or business changes. The most current version will always be available on our website with the effective date indicated. Continued use of our site after updates means you accept the revised terms.